Legal / Privacy Policy

How Mew Design handles your data

This policy explains what we collect, why we collect it, how AI and service providers help us operate the product, and what choices you have over your information.

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2026

Privacy Policy

Mew Design

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20.

05.

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Data becomes a canvas with edges.

Identity

Prompt

Model

Output

Rights

mew.design

Last updated
May 20, 2026
Effective date
May 20, 2026
Applies to
Mew Design public and app services

01

Data we need

Product, account, and payment data

We collect the information needed to run accounts, generate designs, process credits and payments, provide support, and keep the service secure.

02

Your work

Prompts, uploads, and creations

Design prompts, reference assets, generated outputs, and shared pages may be processed so the service can create, edit, store, and display your work.

03

Your choices

Access, deletion, and opt-out requests

Depending on where you live, you may request access, correction, deletion, portability, restriction, objection, opt-out choices, or non-discrimination for exercising privacy rights.

01

Scope of this policy

This Privacy Policy applies to Mew Design websites, public pages, AI design tools, account features, billing flows, and support interactions.

Mew Design is operated by MAGOAI LTD, a private limited company registered in England and Wales with company number 15976121 and registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. MAGOAI LTD is the controller of personal information described in this policy unless stated otherwise.

If you use a third-party service through Mew Design, that third party may also process information under its own policy. We encourage you to review those policies before using connected services.

02

Information we collect

We collect information directly from you, automatically from your use of the service, and from trusted service providers.

Account and profile

  • Email address, username, encrypted password, avatar, preferences, and language settings.
  • Authentication information from supported sign-in providers such as Google or GitHub.

Design activity

  • Prompts, instructions, chat context, uploaded reference assets, generated designs, edits, exports, and public share settings.
  • Creation metadata such as titles, descriptions, previews, timestamps, model/tool usage, and credit consumption.

Payments and credits

  • Plan, subscription, invoice, credit balance, usage, and transaction history.
  • Payment details are handled by Stripe. We do not store full card numbers on our servers.

Device, logs, and analytics

  • IP address, browser, device, pages visited, referral source, feature usage, errors, diagnostics, and security logs.
  • Cookie and analytics data where enabled or required for operation, measurement, security, or consent preferences.

Support and communications

  • Messages you send to support, feedback, billing questions, dispute details, and other information you choose to provide when contacting us.
  • Account, product, security, billing, and legal notices we send or receive in connection with the service.
03

How we use information

We use information to provide the product, maintain trust and safety, improve quality, and meet legal or operational obligations.

Operate the service

Create accounts, authenticate users, generate and edit designs, store assets, route public pages, provide support, and keep work available across sessions.

Manage billing and credits

Process subscriptions, invoices, refunds, credit usage, fraud checks, entitlement checks, and payment-related support.

Legal bases where required

Where privacy laws require a legal basis, we rely on performing our agreement with you, our legitimate interests in operating and protecting the service, your consent where required, and compliance with legal obligations.

Improve quality and safety

Debug issues, measure product usage, prevent abuse, evaluate AI workflows, protect infrastructure, and improve reliability and user experience.

Communicate with you

Send account, security, billing, support, product, or legal notices. Marketing messages are sent only where permitted and can be opted out of where required.

04

AI and third-party processing

Mew Design uses AI providers and infrastructure providers to deliver design generation, editing, storage, payments, analytics, and public page delivery.

AI providers

Prompts, uploaded assets, conversation context, and generated content may be sent to AI providers so they can return design output or edit results.

Infrastructure and storage

We use cloud infrastructure and storage providers such as Cloudflare R2 and legacy Tencent Cloud COS compatibility for files, previews, public assets, and delivery.

Payments and authentication

Stripe processes payment details, subscriptions, and invoices. OAuth providers process sign-in information when you choose those login methods.

Analytics and diagnostics

Analytics, logging, and monitoring tools help us understand product performance, detect failures, prevent abuse, and improve the public website.

We require service providers to process information only for permitted purposes and to protect it using appropriate safeguards.

05

When information is shared

We do not sell your private design files. We also do not sell personal information for money. If we introduce advertising or other activity that legally counts as a sale or sharing of personal information, we will provide the required notice and choices.

With service providers

Vendors process information for hosting, AI generation, payments, analytics, storage, support, email, security, and similar operational functions.

With your direction

If you publish, share, submit content to public galleries, or make a page indexable, the selected content and metadata may become publicly accessible and may be indexed by search engines.

For legal and safety reasons

We may disclose information if required by law, to protect rights and safety, prevent fraud or abuse, enforce terms, or respond to lawful requests.

Business transfers

Information may be transferred as part of a merger, acquisition, financing, reorganization, or sale of assets, subject to continued protection.

06

Your privacy rights and choices

Depending on your location, you may have rights under privacy laws such as the GDPR, UK GDPR, CCPA, CPRA, or other regional rules.

Access and portability

You may request a copy of personal information we hold about you and, where applicable, a portable copy of certain data.

Correction and deletion

You may ask us to correct inaccurate information or delete information, subject to legal, security, billing, and operational retention needs.

Restriction and objection

Where applicable, you may request restriction of processing or object to certain processing activities.

Opt-out and consent controls

Where applicable, you may withdraw consent, manage cookies, opt out of marketing, or opt out of sale/share style advertising uses if introduced.

Limit and non-discrimination rights

Where applicable, you may request limits on certain sensitive personal information uses and you have the right not to be discriminated against for exercising privacy rights.

Verification and complaints

We may need information to verify a request. Depending on your location, you may also have the right to appeal our response or complain to a privacy authority.

07

Retention and security

We keep information only as long as reasonably needed for the purposes described in this policy, unless a longer period is required for legal, tax, security, or dispute reasons.

Retention periods vary by data type. Account and billing records may be retained for legal and accounting reasons. Generated content and uploads may remain available while your account, workspace, public share, or related feature remains active.

We use administrative, technical, and organizational safeguards designed to protect personal information. No internet service can guarantee perfect security, but we work to limit access, monitor abuse, and respond to incidents.

08

Children, international transfers, and updates

Mew Design is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We operate globally, so information may be processed in countries other than where you live. When required, we use appropriate safeguards for international transfers.

We may update this policy as the product, providers, or legal requirements change. Material changes will be reflected by updating this page and, where appropriate, giving additional notice.

Privacy requests

For access, correction, deletion, portability, opt-out, or other privacy requests, contact us from the email connected to your account when possible.

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