01
Data we need
Product, account, and payment data
We collect the information needed to run accounts, generate designs, process credits and payments, provide support, and keep the service secure.
This policy explains what we collect, why we collect it, how AI and service providers help us operate the product, and what choices you have over your information.
P / 01
2026
Privacy Policy
Mew Design
20.
05.
26
Data becomes a canvas with edges.
Identity
Prompt
Model
Output
Rights
mew.design
01
Data we need
We collect the information needed to run accounts, generate designs, process credits and payments, provide support, and keep the service secure.
02
Your work
Design prompts, reference assets, generated outputs, and shared pages may be processed so the service can create, edit, store, and display your work.
03
Your choices
Depending on where you live, you may request access, correction, deletion, portability, restriction, objection, opt-out choices, or non-discrimination for exercising privacy rights.
This Privacy Policy applies to Mew Design websites, public pages, AI design tools, account features, billing flows, and support interactions.
Mew Design is operated by MAGOAI LTD, a private limited company registered in England and Wales with company number 15976121 and registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. MAGOAI LTD is the controller of personal information described in this policy unless stated otherwise.
If you use a third-party service through Mew Design, that third party may also process information under its own policy. We encourage you to review those policies before using connected services.
We collect information directly from you, automatically from your use of the service, and from trusted service providers.
We use information to provide the product, maintain trust and safety, improve quality, and meet legal or operational obligations.
Create accounts, authenticate users, generate and edit designs, store assets, route public pages, provide support, and keep work available across sessions.
Process subscriptions, invoices, refunds, credit usage, fraud checks, entitlement checks, and payment-related support.
Where privacy laws require a legal basis, we rely on performing our agreement with you, our legitimate interests in operating and protecting the service, your consent where required, and compliance with legal obligations.
Debug issues, measure product usage, prevent abuse, evaluate AI workflows, protect infrastructure, and improve reliability and user experience.
Send account, security, billing, support, product, or legal notices. Marketing messages are sent only where permitted and can be opted out of where required.
Mew Design uses AI providers and infrastructure providers to deliver design generation, editing, storage, payments, analytics, and public page delivery.
Prompts, uploaded assets, conversation context, and generated content may be sent to AI providers so they can return design output or edit results.
We use cloud infrastructure and storage providers such as Cloudflare R2 and legacy Tencent Cloud COS compatibility for files, previews, public assets, and delivery.
Stripe processes payment details, subscriptions, and invoices. OAuth providers process sign-in information when you choose those login methods.
Analytics, logging, and monitoring tools help us understand product performance, detect failures, prevent abuse, and improve the public website.
We require service providers to process information only for permitted purposes and to protect it using appropriate safeguards.
Depending on your location, you may have rights under privacy laws such as the GDPR, UK GDPR, CCPA, CPRA, or other regional rules.
You may request a copy of personal information we hold about you and, where applicable, a portable copy of certain data.
You may ask us to correct inaccurate information or delete information, subject to legal, security, billing, and operational retention needs.
Where applicable, you may request restriction of processing or object to certain processing activities.
Where applicable, you may withdraw consent, manage cookies, opt out of marketing, or opt out of sale/share style advertising uses if introduced.
Where applicable, you may request limits on certain sensitive personal information uses and you have the right not to be discriminated against for exercising privacy rights.
We may need information to verify a request. Depending on your location, you may also have the right to appeal our response or complain to a privacy authority.
We keep information only as long as reasonably needed for the purposes described in this policy, unless a longer period is required for legal, tax, security, or dispute reasons.
Retention periods vary by data type. Account and billing records may be retained for legal and accounting reasons. Generated content and uploads may remain available while your account, workspace, public share, or related feature remains active.
We use administrative, technical, and organizational safeguards designed to protect personal information. No internet service can guarantee perfect security, but we work to limit access, monitor abuse, and respond to incidents.
Mew Design is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
We operate globally, so information may be processed in countries other than where you live. When required, we use appropriate safeguards for international transfers.
We may update this policy as the product, providers, or legal requirements change. Material changes will be reflected by updating this page and, where appropriate, giving additional notice.
For access, correction, deletion, portability, opt-out, or other privacy requests, contact us from the email connected to your account when possible.